You are here :  Home Warranty

Legal warranties

The buyer benefits from a legal right of withdrawal.

Any claim for cancellation of an order must be in writing and sent within 7 working days following receipt of the ordered product (“the withdrawal period”) otherwise the products are deemed accepted by the client.

SCRIPO-BAY shall be notified in advance of any cancellation of an order by phone or email:

  • phone (preferred): +33 9 70 446 840 – Monday to Friday, 9 AM to 7PM (Paris Local Time GMT +1).
  • email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Products must be returned at client’s expense, in their original packaging and condition, by registered mail (or equivalent method if value exceeds 25 €) at

52, rue de Miromesnil
75008 PARIS

Return of products torn, damaged, soiled by the client or without proper claim information will not be accepted.

Client may request for exchange or refunding of the returned product within the withdrawal period without penalty except for any shipping charges.

Should the delivered product differ from the product specified in the order confirmation, SCRIPO-BAY will pay for the return shipping costs.

In the event of SCRIPO-BAY needing to issue a refund we will endeavor to refund our client within 15 working days.

Refund will be made by credit to the client’s account (credit card payments), by cancelation of the transaction (Paypal payments) or by a check drawn to your order (otherwise).